Policies

KGC Integrated Pte Ltd – Our Policies

At KGC Integrated Pte Ltd, we prioritize transparency, integrity, and reliability. Our policies reflect our commitment to maintaining the highest standards in service delivery and customer satisfaction.

Quality Assurance Policy

We are dedicated to providing exceptional service quality through rigorous quality assurance practices. Every project undertaken by KGC Integrated undergoes thorough checks and supervision by certified and experienced professionals to ensure compliance with Singapore’s building standards and regulations.

Safety and Health Policy

Safety is paramount at KGC Integrated. We comply strictly with all Workplace Safety and Health (WSH) regulations mandated by Singapore authorities. Regular training sessions are held to ensure our team is well-equipped to handle every task safely, reducing risks and safeguarding the well-being of our employees, clients, and the public.

Customer Privacy Policy

We respect the privacy of our clients and strictly adhere to the Personal Data Protection Act (PDPA). All personal data collected during interactions or service bookings are kept confidential and securely managed, used solely for service provision and customer communication.

Environmental Sustainability Policy

KGC Integrated is committed to sustainable practices that minimize environmental impact. We adopt eco-friendly methods and encourage energy efficiency in all installations and maintenance services. We strive continuously to implement greener solutions and promote sustainability awareness among our clients and team.

Equal Opportunity and Employment Policy

KGC Integrated maintains a diverse and inclusive work environment. We ensure equal opportunity in recruitment, career advancement, and all employment practices regardless of gender, race, age, or religious beliefs.

Cancellation and Refund Policy

We understand that circumstances can change. Our cancellation and refund policy is designed to be fair and transparent. Cancellations made 48 hours prior to the scheduled service are fully refundable. Please contact our office directly to process any cancellations or modifications.

For further information or clarification on any of our policies, please reach us at:

Address: 2 Kallang Avenue, #08-16 CT Hub, Singapore 339407
Phone: +65 9346 5257
Email: anbu@kgc.sg

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